Store Operation Manager - Serravalle Designer Outlet

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

RESPONSIBILITIES

• To support the Store Manager with all procedures put in place to streamline and safe guard the store. To ensure that the store operates in accordance with store and company administration systems and procedures and to minimise losses including Omnichannel and stock pull back.
• To effectively use space and stock in the back of house to maximise productivity and minimise stock loss through management of the team and resources.
• To lead the stockroom team, including talent acquisition, developing and nurturing the back of house team to influence and drive store productivity and the client experience.
• To manage the alterations and repairs process including co-ordination with on-site tailors and external vendors to elevate the client experience.
• To work closely with Retail Standards and Operations team regarding store issues such as deliveries, dispatches, facilities, uniforms, maintenance, procedures and Health and Safety.
• To support the Store Manager to manage the Asset and Profit Protection team to effectively reduce shrinkage.
• To support the store manager with any stock related collaboration with marketing, client engagement, merchandising, visual merchandising, facilities or any other such department.
• To manage the monogramming resources and equipment to ensure highest standards are met.
• To maintain the highest standard with regards to maintenance and Health and Safety including leading any locally required legislation.
• To manage the cash office / administrator to ensure all cash and payment procedures are followed.
  
  

PERSONAL PROFILE

• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Ability to work in a busy team environment
• Flexible and adaptable to the needs of the business
• 1-2 years management experience
• Previous administration experience and cash handling experience
• Previous experience with SAP desirable
• Excellent understanding of all programs on Microsoft Office
• Passion for technology and proven ability to embrace new technology

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: Italy || Not Applicable || Serravalle Scrivia || RETAIL OFFLINE || OUTLET || n/a ||