Sales Associate - Roermond McArthur Glen Outlet

Department: RETAIL OFFLINE

City: Roermond

Location: NL

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Sales Associate to join our team in Roermond on a 6-12 month fixed-term contract inititally. As a brand ambassador for Burberry, you will create exceptional customer experiences while contributing to individual and store performance goals. This role plays an important part in growing our customer community, building lasting relationships, and delivering the Burberry Experience through every interaction. You will combine a customer-first mindset with operational excellence to support retail-led growth and category development across the store.

RESPONSIBILITIES

Deliver an elevated and personalised customer experience that reflects the Burberry brand and values.
Achieve and strive to exceed individual sales targets while contributing to overall store performance.
Build and maintain meaningful relationships with new and existing customers to encourage loyalty and repeat business.I
dentify customer opportunities across product categories and provide tailored recommendations that meet their needs.
Support operational excellence by following store procedures and maintaining high standards across all retail activities.
Act as a passionate brand ambassador, consistently bringing the Burberry Experience to life in every customer interaction.

PERSONAL PROFILE

Previous luxury, fashion, hospitality, or high end customer-facing experience
Strong communication skills with the ability to build genuine connections with a diverse customer base.
Results-oriented with a proactive approach to achieving personal and team goals.
Passion for delivering exceptional service and creating memorable customer experiences.
Adaptable and collaborative, with the ability to thrive in a fast-paced retail environment.
Demonstrates attention to detail, professionalism, and a commitment to upholding brand standards.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.