Department Manager - Roermond McArthur Glen Outlet

Department: RETAIL OFFLINE

City: Roermond

Location: NL

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring an Assistant Store Manager (Department Manager) to join our team in the Roermond Outlet. In this role, you will partner closely with the Store Manager to drive category performance and elevate every customer interaction. You will lead and develop a team of sales associates, ensuring an exceptional Burberry experience grounded in our values and behaviours. Through real-time coaching and a strong focus on performance, you will help deliver both commercial results and a premium client journey.

RESPONSIBILITIES

Support the Store Manager to deliver category performance and commercial targets.
Lead, motivate and develop the sales team to create exceptional client experiences.
Provide regular, real-time coaching to drive individual and team performance.
Act as a role model for the Burberry Experience and behaviours on the shop floor.
Monitor sales performance, identify opportunities and take action to enhance results.
Ensure operational excellence and uphold brand standards across all touchpoints.

PERSONAL PROFILE

Proven experience leading a team in a retail or customer-focused environment.
Strong coaching skills with the ability to inspire and develop others.
Commercially aware with a focus on delivering measurable results.
Passion for delivering exceptional customer experiences and luxury service.
Confident communicator with a collaborative and inclusive approach.
Adaptable and solutions-focused in a fast-paced retail environment.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: Netherlands || Not Applicable || Roermond || RETAIL OFFLINE || OUTLET || n/a ||