Product Manager

Department:  Digital
City:  London
Location:  GB

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.


Enjoy working with business leaders, analysts, product managers, and engineers to build innovative Checkout, Payment, and Fulfilment experiences that transform industries? Have an ability to understand and scale solutions to solve customer problems for one of the most recognizable names in the Fashion Industry? Know the possibilities, challenges, and levers that come with emerging technologies to drive rapid user growth? Want to use your knowledge of technology, passion for fashion, and ownership of Omnichannel Services to power tangible high growth business results? If so, this role is for you.


Working with the Burberry Digital Omnichannel Service Team, reporting into the Vice President of Digital Product, you will be Burberry’s Omni Services Product Manager: defining, shaping, and driving the evolution of Burberry's Omni Services Platform powering commerce, checkout, payments, fulfilment, and new innovative journeys for all of Burberry’s customer facing platforms.

  • Manage the portfolio life-cycle and solutions from idea to execution
  • Meet frequently with product, data, engineering and business stakeholders to develop a deep understanding of their business processes and needs
  • Working with the product and engineering lead(s), you will ensure roadmap and backlog priorities are maintained to enable a smooth agile development process and minimize blockers
  • Communicate roadmap, risks with strategic plan, upcoming milestones, and recent releases to leadership teams
  • Manage resolution of urgent engineering issues while communicating changes to stakeholders
  • Work with the engineering and product leadership teams to ensure they are fully engaged in strategic and tactical planning decisions
  • 2+ years product management experience, preferably supporting consumer facing platforms with checkout, payment, and fulfilment technologies
  • Must have excellent written and communication skills and be extremely detail oriented
  • Ability to interact with and understand technical subjects and emerging technologies and their relevance to the marketplace
  • Strong technical, architectural understanding of Web and Mobile App products
  • Experience working with design, engineering teams, vendors, and offshore development to deliver end to end products
  • Strong problem-solving skills and ability to logically analyse complex requirements, processes and systems to put solutions in place
  • Applied knowledge of log data, software as a service (SAAS), and headless technologies
  • Bachelor’s Degree (fields of Statistics, Mathematics, Information Systems, Economics and Business or Computer Science)

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