Personal Assistant

Department: INFORMATION TECHNOLOGY

City: London

Location: GB

INTRODUCTION

At Burberry, our people and culture underpin how we deliver for our customers and our brand. We are building a high‑performance culture that encourages creativity and collaboration, and enables colleagues to do their best work.

Guided by our reimagined purpose, To Embrace the Elements with Open Arms, we bring together diverse perspectives, skills and expertise to create exceptional luxury products and experiences. Our purpose also informs the standards of behaviour we expect, how we lead and how we make decisions across the business.

JOB PURPOSE

We are hiring a Personal Assistant to join Burberry’s Information Technology function, providing high-quality support to senior leaders with meeting-heavy schedules and regular interaction across the wider business. The role will take ownership of complex diaries, changing priorities and day-to-day coordination, helping senior leaders make the best use of their time. Alongside executive support, you’ll build a strong network across the PA community and wider teams, and play an active role in department activities including town halls and colleague engagement. This is a varied role where being proactive, organised and confident with technology will make a real difference.

RESPONSIBILITIES

Own complex and meeting-heavy diaries for senior leaders, anticipating changes, managing competing priorities and ensuring their time is used effectively.
Coordinate internal and external meetings across Burberry, providing relevant information and confidently managing meeting technology.
Act as a key point of connection between senior leaders, their teams and stakeholders across the wider business.
Manage detailed travel arrangements, itineraries and expenses alongside day-to-day administrative requirements.
Support department activities including town halls, team engagement and other key events.
Build strong relationships across the PA and Executive Administration network, proactively connecting with other PAs and teams to support effective ways of working.

PERSONAL PROFILE

Previous experience supporting senior management in a PA or similar administrative role, ideally managing complex and meeting-heavy diaries.
Highly organised and able to manage multiple priorities, respond quickly to change and use initiative with minimal direction.
Tech savvy and confident using Microsoft 365, including Outlook, Teams, Word, PowerPoint and Excel; experience with Copilot and Concur is advantageous.
Confident using meeting technology, including Microsoft Teams and Zoom, with the ability to resolve straightforward technology issues.
Strong communication and relationship-building skills, with the confidence to proactively build a network across different teams and levels of the organisation.
Discreet and dependable, with strong attention to detail and sound judgement when handling confidential information.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. We are committed to fostering an inclusive workplace and providing an accessible recruitment process. If you require any reasonable adjustments during the application or recruitment process, please let us know.