Digital Employee Sale Coordinator (6 month FTC)

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Platform Coordinator supports the delivery of Burberry’s Digital Employee Sale, ensuring a smooth and seamless experience for employees. This role is responsible for day-to-day platform operations, including inventory support, content checks, SAP updates, and handling customer queries, with a strong focus on accuracy and consistency.

Working closely with technology, fulfilment, and product teams, the Platform Coordinator helps streamline processes and maintain clear communication throughout the event cycle, while supporting commercial priorities through effective stock management and discount application.

RESPONSIBILITIES

Leadership

• Support the team by embodying Burberry’s values and ways of working
• Assist with day-to-day coordination of Digital and Physical Employee Sale operations.
• Identify and escalate issues to ensure timely resolution.
• Maintain clear communication with technology, fulfilment, and product teams.
• Ensure compliance with company policies and support smooth operations.
• Provide operational support, reporting, and assist with customer queries in a professional, brand-aligned manner.

Drive for Results

• Support delivery of the Digital Employee Sale to maximise performance and inventory exit.
• Assist with sales, stock, and margin reporting, highlighting trends and insights.
• Support website merchandising, ensuring accuracy of pricing, imagery, and product details.
• Help coordinate campaigns, product flow, and stakeholder timelines.
• Identify opportunities to improve processes and operational efficiency.

Brand Protection

• Follow risk and brand protection processes, escalating concerns where needed.
• Ensure accuracy and consistency of product data and online presentation.
• Support customer communications to ensure clarity and alignment with brand tone.
  Maintain compliance with Global Employee Sale guidelines across all activities.

PERSONAL PROFILE

• Strong attention to detail and numerical skills, with proficiency in Excel.
• Previous experience in luxury or retail environments is desirable.
• Proactive, self-driven, and able to take initiative.
• Strong commercial awareness with effective problem-solving skills.
• Flexible and adaptable in a fast-paced environment.
• Experience with SAP and Microsoft Office 365.
• Familiarity with Oracle POS, Shopify, Klaviyo, and Gorgias is advantageous.
• Strong digital literacy.

MEASURES OF SUCCESS

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || COMMERCIAL RESOURCES || NO DEPARTMENT - FIS9004 || n/a ||