Content Assistant

Department: DIGITAL

City: London

Location: GB

Introduction

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

Job Purpose

We are hiring a Content Assistant to support the creation, management and publishing of global content across Burberry.com. You will help bring campaigns, product stories and commercial activity to life online, ensuring every update is accurate, timely and considered. Working across teams, you will build your knowledge of content management and product information platforms while contributing to a seamless and engaging digital customer experience.

Responsibilities

Build and publish content across Burberry.com, supporting homepages, campaigns, navigation, product pages and customer-facing information.
Coordinate content updates and site launches by maintaining publishing schedules, preparing briefs and keeping delivery on track.
Collaborate with Content, Project Management, Design, Copy, SEO, Merchandising and wider Digital teams to deliver an engaging and commercially effective online experience.
Prepare, organise and upload digital content and assets, maintaining accuracy and consistency with brand guidelines.
Support personalised content across key regions and carry out quality assurance across desktop and mobile to help create relevant, consistent customer journeys.
Complete pre-launch checks and identify, escalate and track website issues, working with Content and IT teams to support effective resolution.

Personal Profile

An interest in e-commerce, digital content, website operations and the customer experience, supported by strong digital literacy.
Experience in digital, e-commerce, content or administration is welcome, alongside an enthusiasm for learning and developing your skills.
An interest in content management and product information platforms, with the ability to learn new systems; experience with Contentstack or inriver would be beneficial but is not essential.
Strong attention to detail, with a thoughtful approach to accuracy, consistency and quality.
Good organisational skills, with the ability to prioritise tasks and work effectively across multiple deadlines.
A collaborative and proactive approach, with clear communication skills and the confidence to identify and escalate issues appropriately.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.