Technical Architect, DW, EUC & IDAM

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

Technically hands-on and delivery-focused Technical Architect to support the design, implementation, and continuous improvement of Digital Workplace, EUC and IDAM solutions.

This role is ideal for someone with strong technical knowledge in device management and end-user computing, who can work collaboratively with engineering teams, vendors, and internal stakeholders to enhance user experience and security.

This role will provide architectural assurance and delivery across Burberry’s Digital Workplace and IDAM domains, ensuring secure, scalable, and user-centric technology solutions and aligning with the strategic roadmap and fully documented according to governance principles.

RESPONSIBILITIES

• Define and evolve the technical architecture for Digital Workplace and IDAM platforms, ensuring alignment with enterprise architecture principles and security frameworks.
• Complete the technical design and implementation of solutions including Microsoft 365, JAMF, Okta, and conditional access policies.
• Collaborate with internal teams and vendors to deliver integrated solutions that support both tactical and long-term goals
• Ensure all solutions meet compliance, security, and design assurance standards, particularly in high-risk areas such as MFA, SSO, and cloud identity
• Participate in architecture governance forums and contribute to the Architecture Dashboard
• Work closely with EUC, Security, and Enterprise Architecture teams to ensure cohesive delivery
• Support the configuration and deployment of device management platforms such as Microsoft Intune, JAMF, and Autopilot.
• Assist in defining and maintaining standard operating environments (SOEs) for Windows, macOS, Android (NEAT) and mobile devices.
• Contribute to the development of policies for patching, software deployment, and endpoint protection.
• Collaborate with EUC teams to troubleshoot and optimize device performance and user experience as well as support incidents that may arise through GSD or MIM
• Participate in testing, deployment, and documentation of new tools and features.
• Assist in implementing and maintaining identity services including Azure AD, MFA, SSO, and conditional access policies.
• Support user provisioning and deprovisioning processes, ensuring alignment with security and compliance requirements
• Provide architectural input into RFPs and vendor evaluations, ensuring alignment with Burberry’s strategic direction 

PERSONAL PROFILE

• Hands-on experience with Microsoft 365, Intune, JAMF, or similar device management platforms.
• Familiarity with IDAM technologies such as Azure AD, MFA, SSO, and conditional access.
• Understanding of endpoint security, device lifecycle management, and user provisioning.
• Ability to document technical processes and support operational handovers.
• Experience of delivering technical solutions in complex environment
• Microsoft, JAMF, or identity-related certifications desirable
• Experience supporting global or hybrid workforces.
• Exposure to Zero Trust principles and hybrid cloud environments.