HR Operations Coordinator - FTC

Department: HR

City: Leeds

Location: GB

Fixed-term contract, maternity cover until September 2027

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

Job Purpose

As a HR Operations Coordinator at Burberry, you will play a key role within the HR team and the business supporting our UK Space and colleagues across Europe, Americas and the Middle East. Day to day, you will be responsible for the completion of HR administration and queries across the entire employee lifecycle, working at pace and with accuracy across all tasks, from joiners, movers and leavers, employee changes, offer drafting and onboarding to absences.

This HR Operations Coordinator role is offered on a full time (37.5 hours), permanent basis and is based in our Queen Street, Leeds office, for a minimum of 4 days per week.

Due to the colleagues, you will be working with, you must be fluent English and also at least one of the following languages:

German
French
Italian
Spanish

Responsibilities

Manage accurate and timely HR administration across the employee lifecycle, including contracts, new starter records, employee changes and departures.
Resolve escalated HR queries covering employee processes, time and pay matters, and straightforward employee relations support.
Partner with Employee Relations and HR Business Partners to provide clear guidance aligned with internal policies and relevant local employment legislation.
Prepare accurate documentation for formal employee processes and complete assigned work within agreed service levels.
Use HR data and colleague feedback to identify trends, strengthen processes and improve the overall service experience.
Build trusted relationships across the business, acting as an escalation point for managers and supporting annual reward activity, team development and HR projects.

Personal Profile

Experience in HR shared services, HR operations or HR administration, supporting a broad range of employee lifecycle activities.
Working knowledge of HR processes and employment legislation, with the ability to apply policies appropriately and consistently.
Exceptional customer service skills and comfortable communicating across all levels of seniority.
A thoughtful and service-focused approach, with clear communication skills and confidence working with colleagues at different levels.
Strong attention to detail, sound judgement and the ability to organise competing priorities within agreed deadlines.
Proficiency in Microsoft Outlook, Excel, Word and Teams, including working with data and producing accurate professional documentation.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.