AR Coordinator

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Accounts Receivable Coordinator will provide essential administrative and reporting support to the Accounts Receivable function. This role focuses on payment allocation, remittance management, data accuracy, and high quality Excel reporting to support credit, collections, and chargeback resolution activities across the global AR landscape.

RESPONSIBILITIES

Delivery & Operations

• Support daily payment allocation. Assist with retrieving and organising customer remittance advice, ensuring accurate and timely matching of cash receipts in SAP.
• Prepare Excel based AR reports, such as unallocated cash, ageing analysis, customer statements, and chargeback summaries.
• Support the AR team in investigating and documenting chargeback deductions, helping minimise overdue debt and prevent bad debt risk.
• Respond to a high volume of ad hoc administrative and reporting requests, ensuring deadlines and priorities are managed effectively.
• Maintain accurate records, documentation, and audit ready files for AR processes.
• Collaborate with internal and external teams (Credit Control, Cash Office, RTR, Concession and Wholesale Partners) to gather information and accelerate issue resolution.
• Support compliance with Group Policies, including internal controls over financial reporting, data accuracy, and document retention standards.
• Assist with period end activities, including preparing schedules, reconciliations, and supporting half year and year end deliverables (occasional weekend/public holiday work may be required).

PERSONAL PROFILE

•  Previous experience in an administrative, accounting, or finance support role preferred.
• Experience with SAP or similar ERP systems is desirable.
• Experience in the luxury fashion or retail industry is an advantage.
• Demonstrated ability to manage workload independently, work efficiently, and remain organised under pressure.
• Strong attention to detail and a willingness to learn AR processes and systems.
• Excellent communication skills with the ability to present information clearly to both finance and non finance audiences.
• Strong interpersonal skills and a collaborative working style, building effective relationships across functions and geographies.
• Proactive, curious, and process driven, with a commitment to maintaining accuracy and improving operational efficiency.
• Intermediate to advanced Excel skills required, including: 
  - VLOOKUP / XLOOKUP
  - Pivot Tables
  - Data cleansing
  - Conditional formatting
  - Creating simple dashboards and summary reports