Future Opportunities - Supervisor, Hong Kong

Department:  Retail
City:  Hong Kong S.A.R
Location:  HK

Burberry is always on the lookout for exceptional Supervisors to join our retail team in Hong Kong. Within this role, you are responsible for supervising the daily operations of the sales team, driving performance targets and ensuring exceptional and iconic customer experience by providing real-time performance coaching to the team.    

About the Role

You will

  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Calibri",sans-serif">Drive both personal and department sales and profitability through KPIs achievement
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Calibri",sans-serif">Manage the overall department operations, ensuring the team is running efficiently and all customers are given the best customer journey
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Calibri",sans-serif">Lead by example, coach, develop and retain your team, ensuring all your team members have sound product knowledge, are aware of policies and procedures and know how to cultivate customer relations 
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Calibri",sans-serif">Act as an Ambassador of the Brand in terms of behaviors, actions, attitude and appearance
About You

You will have:

  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Calibri",sans-serif">Team Management experience in luxury retail sales, with proven track-record of leading by example, coaching and developing a team 
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Calibri",sans-serif">Commercial awareness combined with strong operational skills 
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Calibri",sans-serif">Proven ability to drive and maintain exceptional customer service standards.
  • <span style="font-family:"Times New Roman",serif"><span style="font-family:"Calibri",sans-serif">Genuine interest and love for fashion and styling with strong clientelling skills

Please note, when applying for this vacancy, you are not applying for an open position but to a talent pool for future vacant opportunities.
As positions become available, applicants who meet the required criteria and screening requirements identified for the role may be contacted for further assessment.

At Burberry, we believe that creativity open spaces for ourselves, our customers and our communities

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


Posting Notes: Hong Kong S.A.R || Not Applicable || Hong Kong S.A.R || Retail || Retail || n/a ||

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