Store Operations Assistant Opportunities

Department:  Retail
City:  Hong Kong S.A.R
Location:  HK


Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.


To support the Operations Manager in the efficient running of the stores.


  • Raise POs for Operations and maintenance activities.
  • Order equipment for all retail sites such as maintenance goods, contractual services etc.
  • Extract reports to use as tools during commercial negotiation with suppliers to achieve better services and rates.
  • Support the stores during stock take preparation.
  • Execute regular store visits to conduct store capacity checks, Back of House standard review and liaise with store management over improvements to be made.
  • Ensure the scheduled contract work is carried out as necessary and as per local H&S requirements.
  • Planning access to stores for contractors to carry out works.
  • To respond to maintenance issues.
  • To be sure the relevant maintenance safety checks have been carried out and paperwork is maintained on site.
  • To ensure all machinery used in stores and those using the machines are compliant (tailoring equipment, engraving machines etc).
  • To support Operations Manager where necessary with procurement of services and goods for new store.
  • To assist with onsite set up of new store to be ready for trade.
  • To follow store opening and closing checklists to assist Operations Manager.


  • Previous experience in Retail Operations/Facilities coordination.
  • Excellent Communicator.
  • Structured methods and excellent planning skills.
  • Adaptable to change.
  • Available to work during the night, on weekends and during public holidays when required.

Job Segment: Operations Manager, Procurement, Operations, Retail