Client Advisor - Frankfurt (Part‑Time, 20 Hours)

Department: RETAIL OFFLINE

City: Frankfurt am Main

Location: DE

Introduction

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

Job Purpose

We are hiring a Client Advisor to join our Frankfurt team, where every interaction reflects the spirit of modern British luxury. In this part‑time role, you will help create meaningful connections with clients by sharing the craft, culture and creativity that define Burberry. Working closely with store leadership, you will shape an elevated client experience while contributing to the store’s commercial success. This is an opportunity to represent our heritage in one of Europe’s most dynamic retail environments.

Responsibilities

Build trusted relationships with clients by delivering a personalised and thoughtful experience.
Inspire clients through deep product knowledge and styling recommendations that bring Burberry’s stories to life.
Drive individual results while contributing to overall store performance and clienteling goals.
Guide clients through the full Burberry journey, ensuring consistent follow‑up and exceptional after‑sales support.
Maintain impeccable standards across the sales floor and back of house to support smooth daily operations.
Uphold Burberry’s visual identity by supporting presentation and display standards.

Requirements

Experience in client‑focused retail, with a track record of contributing to sales results.
Confidence in building long‑term relationships through structured clienteling.
Strong communication skills, with fluency in German; English is an advantage.
Ability to work 20 hours per week across 4 days, including Friday and Saturday (compulsory).
Interest in fashion, design and culture, with the curiosity to deepen product and styling knowledge.
Collaborative mindset, with a calm and adaptable approach in a luxury environment.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.