Store Manager - Dusseldorf

Department:  RETAIL OFFLINE
City:  Dusseldorf
Location:  DE

INTRODUCTION

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

JOB PURPOSE

Burberry's retail teams are populated with some of the industry's most committed, passionate and inspiring people and our stores represent everything we stand for – world-class service, brand quality, superb merchandising and knowledgeable associates to provide the perfect luxury Burberry experience for every customer.

We are looking for a Store Manager to join our Store in Dusseldorf.

RESPONSIBILITIES

  • Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team
  • Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours
  • Monitor, coach and provide feedback to the store team to deliver excellent customer experience
  • Have excellent product knowledge
  • Build and cultivate long term customer relationships and lead the team to do the same
  • Drive store performance and productivity
  • Build and maintain familiarity with the local external environment; customers, competitors and talent
  • Maintain a commercial mindset and continually identify and convert opportunities to drive store performance
  • Drive operational excellence across all areas of the store
  • Ensure compliance with all corporate standards, policies and initiatives

PERSONAL PROFILE

  • Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed
  • Sound experience in a luxury brand or in a luxury service and selling environment
  • Demonstrated alignment with the Burberry Store Management behaviours
  • Service Focused
  • Leading to Inspire
  • Commercially Aware
  • Able to develop Talent
  • Driving Excellence
  • A passion for and interest in fashion, and a luxury ethos
  • A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites
  • Awareness of local employment and retail legislation
  • Flexible to work as required to meet store needs

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

#LI-AR1

Posting Notes: Germany || Not Applicable || Dusseldorf || RETAIL OFFLINE || MAINLINE || n/a ||


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