Client Advisor, Part-Time - Dublin Brown Thomas

Department: RETAIL OFFLINE

City: Dublin

Location: IE

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Client Advisor to join Burberry within the Brown Thomas department store on a part‑time basis, working 16 hours per week across two flexible days, including weekends. This role plays a meaningful part in delivering an elevated, personalised service that reflects Burberry’s heritage, creativity and commitment to craft. As a Client Advisor, you will build lasting relationships with customers while representing the brand with confidence, warmth and integrity. Through your contribution, Burberry continues to create inspiring experiences at every touchpoint.

RESPONSIBILITIES

Deliver a personalised and engaging customer experience that brings Burberry’s brand story and collections to life.
Build and nurture long‑term client relationships through thoughtful service and follow‑up.
Confidently present product knowledge, styling advice and craftsmanship to support customer decision‑making.
Support store standards, visual presentation and operational excellence within the department store environment.
Collaborate with colleagues to create a welcoming, inclusive and high‑performing team culture.
Represent Burberry’s values, behaviours and commitment to responsible luxury at all times.

PERSONAL PROFILE

A genuine passion for delivering exceptional customer service in a premium or luxury retail environment.
Strong communication skills with the ability to connect naturally with a diverse customer base.
An interest in fashion, craftsmanship and storytelling, with curiosity to continue learning.
A collaborative mindset and willingness to support team success.
Adaptability and confidence working flexibly across weekends and peak trading periods.
Attention to detail and pride in representing a global luxury brand.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.