Client Advisor - Dubai Mall CHW

Department: RETAIL OFFLINE

City: Dubai

Location: AE

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Client Advisor to join our team at Burberry Dubai Mall, playing a key role in building meaningful, long‑lasting relationships with both new and existing clients. As a brand ambassador, you will deliver personalised, elevated experiences that reflect Burberry’s heritage, creativity and modern luxury. Through expert client engagement, you will contribute to commercial success while bringing our products, styling and brand story to life.

RESPONSIBILITIES

Build and nurture strong client relationships through personalised, attentive and authentic service.
Deliver an elevated in‑store experience that reflects Burberry’s standards of luxury and craftsmanship.
Inspire clients by confidently conveying passion for the brand, fashion and our collections.
Demonstrate expert product knowledge to style, advise and sell with credibility and care.
Support store objectives through consistent commercial awareness and client‑focused selling.
Collaborate closely with store management and the wider team to create a positive, inclusive environment.

PERSONAL PROFILE

A natural relationship‑builder with a genuine interest in people and client engagement.
Confident in styling, selling and storytelling within a premium or luxury environment.
Passionate about fashion, craftsmanship and delivering thoughtful service.
Commercially aware, with an understanding of how client experience drives performance.
Adaptable, collaborative and comfortable working in a dynamic retail setting.
Committed to continuous learning and representing Burberry with professionalism and pride.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.