Sales Associate - Bicester Village Outlet

Department: RETAIL OFFLINE

City: Bicester

Location: GB

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a full time Sales Associate for our Bicester Village store to deliver an elevated client experience and contribute to Burberry’s retail-led growth. You will play an important role in driving individual and store performance, building meaningful relationships with clients, and representing the brand with confidence and care. This position blends commercial awareness with a passion for service, craftsmanship, and storytelling. At Burberry, every interaction is an opportunity to create a lasting impression while contributing to a dynamic and collaborative team environment.

RESPONSIBILITIES

Deliver a consistently exceptional client experience that reflects the Burberry standard in every interaction.
Drive individual sales performance while contributing to overall store goals and commercial success.
Build long-term relationships with new and existing clients, supporting client development initiatives.
Demonstrate strong product knowledge to confidently present collections and develop cross-category sales.
Support operational excellence across the store, ensuring high standards in presentation and processes.
Embrace the Burberry Experience, bringing the brand to life through service, storytelling, and attention to detail.

PERSONAL PROFILE

Experience in a customer-facing retail or luxury environment is desirable.
A strong interest in fashion, craftsmanship, and the Burberry brand.
Excellent communication skills with a client-focused approach.
Confidence in building relationships and delivering a personalised service.
A collaborative mindset with the ability to contribute positively to team performance.
Adaptability and a proactive approach to achieving goals in a fast-paced environment.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.