Client Advisor - Amsterdam De Bijenkorf

Department: RETAIL OFFLINE

City: Amsterdam

Location: NL

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Client Advisor to join Burberry at de Bijenkorf in Amsterdam, one of Europe’s most iconic luxury department stores. In this role, you will bring Burberry’s heritage, craft and creativity to life through personalised client experiences that build long‑term relationships and loyalty. You will play a key role in delivering commercial success while supporting the smooth and efficient running of the store.

RESPONSIBILITIES

Deliver a consistently elevated and personalised customer experience that reflects Burberry’s brand values and standards.
Build meaningful client relationships by understanding individual needs, offering expert product knowledge and thoughtful styling solutions.
Drive sales performance by confidently developing each interaction, overcoming objections and introducing complementary products where appropriate.
Contribute to clienteling activity by capturing client data, maintaining a strong client book and ensuring after‑sales commitments are met.
Support visual merchandising, stock presentation and housekeeping to maintain the highest retail standards within the store.
Partner closely with the Store Management team at de Bijenkorf to support daily operations, promotional activity and a collaborative team environment.

PERSONAL PROFILE

A genuine passion for luxury fashion, craftsmanship and delivering exceptional customer experiences.
Strong communication skills with the ability to connect naturally with a diverse, international clientele.
Commercially aware, with confidence in working towards individual and store sales goals.
Detail‑focused and organised, with pride taken in presentation, standards and follow‑through.
Comfortable using point‑of‑sale and stock management systems as part of daily work.
A collaborative team player who is open to learning, feedback and continuous development.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.