Client Advisor - CDD La Vallee Outlet

Département: RETAIL OFFLINE

Ville: Serris

Location: FR

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Client Advisor on a fixed-term basis for our La Vallée Village location to deliver a personalised and elevated client experience at Burberry. This role plays a key part in building lasting relationships with both new and existing clients, contributing to commercial success while reflecting the brand’s heritage and creativity. Acting as a brand ambassador, you will bring passion for fashion and luxury to every interaction. You will combine strong client engagement with a deep understanding of styling and sales to inspire and support our clients.

RESPONSIBILITIES

Build meaningful, long-term relationships with clients, delivering a personalised service tailored to individual needs.
Drive sales performance by identifying opportunities and confidently guiding clients through the purchasing journey.
Represent Burberry with professionalism, sharing knowledge of the brand, products and heritage.
Provide expert styling advice to enhance the client experience and support client confidence in their choices.
Collaborate with store management and team members to maintain high standards across client service and presentation.
Contribute to a positive and inclusive store environment that reflects Burberry’s values.

PERSONAL PROFILE

Experience in retail, hospitality or client-facing environments within a premium or service-led setting.
Strong communication skills with the ability to build trust and rapport with a diverse client base.
A genuine interest in fashion, luxury products and client experience.
Confidence in styling and selling, with a proactive approach to achieving results.
Collaborative mindset and willingness to support wider team success.
Adaptable and solution-focused, with attention to detail in a fast-paced environment.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.