Supply Chain Specialist

Department:  Supply Chain
Location: 

New York, New York (US-NY), US

INTRODUCTION

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.

JOB PURPOSE

Ensure the accuracy and integrity of customer orders and lead the execution of product lifecycle from order entry to order receipt to dispatch of goods, being the first point of contact for internal and external customers and always providing the highest level of service and support to a region.

RESPONSIBILITIES

 

  • Coordinate timely and accurate delivery of inventory in partnership with Global Supply Chain and Regional Warehouse team and in accordance with customer orders and deadlines
  • Act as liaison between Global Supply Chain and Regional Partners (Retail/Wholesale) by communicating delays, cancellations, order changes, etc.
  • Build customer relationships in cooperation with the Manager and Regional Partners through frequent communication, weekly shipping reports, ad-hoc partnerships
  • Allocate inventory within the region to fulfill business needs
  • Run, interpret, and act on customer reports through frequent manipulation of systems (SAP, EDI, Excel)
  • Build upon knowledge of logic-based systems and how they relate to upstream and downstream cycles
  • Support Sales and Retail teams by providing order status updates and actions
PERSONAL PROFILE

 

  • Retail setting experience required
  • Systems background preferred (managing orders in SAP and through EDI)
  • Understanding of order lifecycle
  • Understanding of shipping and credit processes
  • Highly proficient in Excel
  • Strong communication skills
  • Ability to multi-task under pressure and cope with tight deadlines in a fast-paced environment
  • Demonstrates a high level of organization with attention to detail and accuracy
  • Excellent written/verbal communication and relationship-building skills
  • Leads with a resourceful, problem-solving, and solution-driven attitude
  • Must be a team player


Job Segment: Supply Chain, Supply, ERP, SAP, PLM, Operations, Technology, Management