PLM Implementation Assistant

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PLM Implementation Assistant

Date: 13-Jan-2017

Location: London, United Kingdom

Company: Burberry Limited

Req ID: 98178

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.

PURPOSE

The PLM Implementation Assistant is responsible for supporting one or more business functions through the implementation of the Product Lifecycle Management (PLM) project.

The PLM Implementation Assistant assists in delivering a clear integrated business vision for changes required

and through realisation through training, support, and communication elements of the change management programme.

RESPONSIBILITIES

  • Preparation for and delivery of business end user training
  • Support of business users post go-live through escalation of technical issues and resolution of process issues raised in live support venues
  • Creation of business user resources including, but not limited to, process maps, quick reference cards, video tutorials
  • Maintain business resource portal
  • Delivery of post-go live support communication

PERSON PROFILE

Product development experience within fashion, footwear, accessories and/or luxury

environments.

Experience with PLM solutions specifically in an apparel environment, ideally combining development /project experience and hands on experience as a business user.

Experience in providing end user support

Excellent communication skills with a proactive attitude.

Strong team player with ability to build credibility and relationships.

Thrives in a project environment and effectively executes against plans

Excellent written and verbal communication.

Ability to find ways of solving or preempting problems.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || Information Technology || Management || n/a ||


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