Employee Relations Advisor (Leeds/London)

Department:  Human Resources
City:  Leeds
Location:  GB

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.


Here at Burberry we are committed to providing a luxury experience for all who touch our brand. Whether you are a customer or a colleague, we want you to have a fantastic experience and at the forefront of this goal stands our people. 

We’re looking for an Employee Relations Advisor to be based either in Leeds or London, focusing on all aspects of Employee Relations. You will be responsible for providing clear interpretation of HR policy to line managers and employees, whilst applying a proactive approach to coaching line managers.  

Forming an integral part of our HR Shared Service Centre, who support employees across the globe, you  will work as part of the  Employee Relations  team working  closely with our HR Administrators covering EMEIA, you will be the first point of contact for all ER issues, ranging from advice and support to leading complex, high profile cases.  

Your ER expertise will allow you to guide our  line managers and instil confidence in their decisions and challenges. 

If you’ve had experience in an Employee Relations focussed HR role and would like to elevate your career with a FTSE100 organisation that has retained it’s close knit, family feel, then please read on. 


Key Responsibilities: 

  • Act as point of contact for employees, line managers and HR teams  to provide specialist employee relations advice in both informal ER interventions as well as complex, high risk or high profile cases.  

  • Able to determine priority cases, deciding on the best approach on a case by case basis and in line with legislation and Burberry policies and procedures.  

  • Offer  balanced advice that manages risk but drives results, which are both fair and in line with Burberry values as well as commercially appropriate.  

  • Coaching line managers, developing  expertise specifically in managing disciplinary, grievance fair treatment, capability and performance related issues, through to appeal 

  • Where appropriate lead on appeal hearings, settlement discussions or provide mediation services to drive case resolution 

  • Liaise with Employment Lawyers internally and externally to review complex cases and limit risk 

  • Lead or support the people aspect of change management processes through to successful delivery 

  • Be a Subject Matter expert within  nominated ER Specialisms, responsible for coaching other team members, developing Burberry Policy and processes and keeping up to date on legislation changes etc 

  • Support and coach HR Administrators to facilitate knowledge and experience growth  

  • Review all offers/contracts of employment prepared by the HR Administrator before issue 

  • You will have: 

  • A demonstrable track record working on high volume ER Case Management 

  • A true enthusiasm for ER case management 

  • A current and in depth understanding of employment law and its practical application 

  • A degree in HR or a related subject, or CIPD level 5. 

  • Resilience and the ability to cope well under pressure, dealing effectively with conflicting demands 

  • Ability to operate in significant ambiguity and advise in ‘grey areas’ of employee relations 

Job Segment: HR, Employee Relations, Change Management, Human Resources, Management