Customer Solutions - Project Co-Ordinator

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Customer Solutions - Project Co-Ordinator

Date: 25-Dec-2016

Location: London, United Kingdom

Company: Burberry Limited

Req ID: 96981

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.


The Global Retail IT team are responsible for delivering globally scalable technology solutions, including the appropriate service architecture, to corporate head office functions and Burberry stores across the globe using innovative cutting edge technology. 

As a Project Co-ordinator you will support the Programme Manager and Project Managers in the delivery of retail and customer technology initiatives.

You will be responsible for:

  • Managing the delivery of small change requests under the guidance of Project and Programme Managers
  • Assisting with producing project plans.

You will ensure that the established Project Management Ways of Working are applied on all projects and encourage its adoption and discipline across the IT and Business landscape.


  • Assist with planning using an Agile or Waterfall approach where appropriate
  • Ensure version control and central storage of software is applied and that correct versions are installed at all times, in all environments
  • Gain an understanding of the technical landscape across different delivery work streams
  • Obtain appropriate relevant business and technical approval, documented for audit purposes
  • Collaborate with Project Managers, Technical Architects, Test Managers and Developers supporting the delivery of projects
  • Ensure that change requests are prioritised in the stream pipeline and resourced
  • Create and deliver project plan on time and to budget, with support from the Project Manager
  • Ensure the project plan is communicated and understood by relevant stakeholder, project team and other involved parties
  • Manage the delivery of change requests and small scale projects end to end
  • Ensure projects flow seamlessly into the development team based on the Project Pipeline
  • Adhering to the Delivery Framework and Project Management Ways of Working 
  • Manage small budgets.


  • Understands the basic principles for planning, organising, and controlling a project from start to finish
  • Is able to apply basic project management tools and techniques to support project / programme delivery and manage stakeholders
  • Understands estimation and planning budget techniques
  • May come from a PMO Analyst background or project support office
  • Prince 2 certification will be beneficial.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || Information Technology || Solutions || n/a ||

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