Client Engagement Coordinator

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

To support the full cycle of event planning to execution, and clienteling activations, while coordinating and managing internal and external stakeholders.

RESPONSIBILITIES

• Support event coordination with internal stakeholders and external vendors
• Execute events and provide on-site support when necessary
• Extract data and reports from the CRM tools
• Analyze and create reports after events
• Manage tracking on usage of store clienteling tools and commercial samples
• Liaise directly with stores for activation and store promotions
• Handle budget, expenses, and other administrative tasks for the team

PERSONAL PROFILE

• Experience as a coordinator
• Microsoft Office skills (intermediate)
• Fluent in Japanese (reading, writing, speaking) and business level English (read and write)
• Passionate about client engagement and luxury fashion
• Strong communication skills
• Highly proactive and organized